Interactional Justice
Organizational behavior, Organizational justice, Counterproductive work behavior
978-620-1-98019-8
6201980199
52
2012-08-22
29.00 €
eng
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Please note that the content of this book primarily consists of articles available from Wikipedia or other free sources online. Interactional justice is defined by sociologist John R. Schermerhorn as the "...degree to which the people affected by decision are treated by dignity and respect. ( John R. Schermerhorn, Organizational behavior) The theory focuses on the interpersonal treatment people receive when procedures are implemented. Interactional justice, a subcomponent of organizational justice, has come to be seen as consisting of two specific types of interpersonal treatment (e.g. Greenberg, 1990a, 1993b). The first labeled interpersonal justice, reflects the degree to which people are treated with politeness, dignity, and respect by authorities or third parties involved in executing procedures or determining outcomes. The second, labeled informational justice, focuses on the explanations provided to people that convey information about why procedures were used in a certain way or why outcomes were distributed in a certain fashion.
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