Portada del libro de Customer Attrition
Título del libro:

Customer Attrition

Insurance, Cash flow, Data mining, Customer retention, Business intelligence

Duc (2011-10-03 )

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ISBN-13:

978-613-7-25839-2

ISBN-10:
6137258394
EAN:
9786137258392
Idioma del libro:
Inglés
Notas y citas / Texto breve:
Please note that the content of this book primarily consists of articles available from Wikipedia or other free sources online. Customer attrition, also known as customer churn, customer turnover, or customer defection, is a business term used to describe loss of clients or customers. Companies usually make a distinction between voluntary churn and involuntary churn. Voluntary churn occurs due to a decision by the customer to switch to another company or service provider, involuntary churn occurs due to circumstances such as a customer's relocation to a long-term care facility, death, or the relocation to a distant location. In most applications, involuntary reasons for churn are excluded from the analytical models.
Editorial:
Duc
Sitio web:
http://www.alphascript-publishing.com
Editado por:
Jordan Naoum
Número de páginas:
92
Publicado en:
2011-10-03
Stock:
Disponible
Categoría:
Economía
Precio:
34.00 €
Palabras clave:
Attrition, Customer, Relationship, models, business, relationship

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