Strategic Service Management
Field service management, Avaya, Sun Microsystems, Field service management
978-620-0-38038-8
6200380384
80
2012-01-18
34.00 €
eng
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Please note that the content of this book primarily consists of articles available from Wikipedia or other free sources online. Strategic service management (SSM) is a business strategy that optimizes a company's provided services through the effort of synchronizing: service parts and resources forecasting, service partners, workforce technicians, and service pricing. Revenue opportunity through the servicing of manufactured products experiencing decreased sale. Leveraged customer loyalty through increased post-sale service performance. Faster resolution time for customer support service calls.
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管理
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