In a Customer Service Organization
LAP LAMBERT Academic Publishing (2011-12-13) - ISBN-13: 978-3-8473-1430-1
The Case Study of the New Art Exchange
LAP LAMBERT Academic Publishing (2011-07-03) - ISBN-13: 978-3-8454-0824-8
GlobeEdit (2018-06-04) - ISBN-13: 978-613-8-24227-7
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